KEEGGI SHIPPING POLICY

Delivery
You acknowledge that the availability of goods offered by KEEGGI may vary depending on the delivery area. By entering your delivery address on the platform, you will be shown the vendors available to you at that time. Delivery areas are subject to change based on various conditions such as weather, traffic, or unforeseen circumstances.

Delivery Time
KEEGGI will deliver your order to the delivery address provided by you. An estimated delivery time will be shared with you via email confirmation and on the order tracking page. However, delivery times may vary due to factors beyond our control, including order quantity, distance, peak periods, weather conditions, and traffic. You can view the remaining delivery time for your order by navigating to the "My Orders" section on the platform. Please note that the provided delivery time is only an estimate, and orders may arrive earlier or later. To ensure you do not miss your delivery, make sure either you or someone else is present at the delivery location to receive the order.

Unsuccessful or Failed Deliveries
In cases where we attempt delivery but are unable to complete it due to reasons attributable to you, such as:

• No one being present or available to receive the order.
• Being unreachable despite attempts to contact you via the phone number provided.
• Lack of access to deliver the order successfully.
• Absence of a suitable or secure location to leave the order.

KEEGGI will notify you via in-app call, message, or email about the unsuccessful delivery and the next steps. In such cases, KEEGGI reserves the right to cancel the order without providing a refund or further remedy.